Brief
Research
Ideation
Mapping
Prototype
Final Product
Takeaways
UX RESEARCH
UX RESEARCH
UX RESEARCH
B2C
B2C
B2C
PRODUCT DESIGN
PRODUCT DESIGN
PRODUCT DESIGN
Kohler X SCADpro
Kohler X SCADpro
Kohler X SCADpro
Kohler Co., in collaboration with SCAD, set out to design innovative solutions that reduce plastic waste and support wellness through sustainable, inclusive hydration systems for everyday environments.
Kohler Co., in collaboration with SCAD, set out to design innovative solutions that reduce plastic waste and support wellness through sustainable, inclusive hydration systems for everyday environments.
Kohler Co., in collaboration with SCAD, set out to design innovative solutions that reduce plastic waste and support wellness through sustainable, inclusive hydration systems for everyday environments.
ROLE
ROLE
ROLE
UIUX Designer
UX Researcher
UIUX Designer
UX Researcher
UIUX Designer
UX Researcher
TEAM
TEAM
TEAM
Project Lead,
Product Manager
UX Designers,
UX Researchers
Industrial Designers
Project Lead
Product Manager
UX Designers
Researchers
Industrial Designers
Project Lead
Product Manager
UX Designers
Researchers
Industrial Designers
DURATION
DURATION
DURATION
10 Weeks
10 Weeks
10 Weeks
OVERVIEW
OVERVIEW
OVERVIEW
The Challenge
The Challenge
The Challenge
As sustainability and wellness become central to modern living, Kohler Co. and SCAD are joining forces to reimagine everyday products and services. This initiative focuses on creating sustainable solutions that adapt to different environments, reducing waste while prioritizing well-being and inclusive design.
As sustainability and wellness become central to modern living, Kohler Co. and SCAD are joining forces to reimagine everyday products and services. This initiative focuses on creating sustainable solutions that adapt to different environments, reducing waste while prioritizing well-being and inclusive design.
As sustainability and wellness become central to modern living, Kohler Co. and SCAD are joining forces to reimagine everyday products and services. This initiative focuses on creating sustainable solutions that adapt to different environments, reducing waste while prioritizing well-being and inclusive design.
OVERVIEW
OVERVIEW
OVERVIEW
My Role at a glance
My Role at a glance
My Role at a glance
To stay true to Kohler’s ethos of “Gracious Living,” we mapped their core pillars—wellness, sustainability, accessibility, and elegant design—to the visual and experiential language of our product.
To stay true to Kohler’s ethos of “Gracious Living,” we mapped their core pillars—wellness, sustainability, accessibility, and elegant design—to the visual and experiential language of our product.
To stay true to Kohler’s ethos of “Gracious Living,” we mapped their core pillars—wellness, sustainability, accessibility, and elegant design—to the visual and experiential language of our product.
🔍 Research & Insights
🔍 Research & Insights
🔍
Research & Insights
Led 10 interviews and 5 site visits to uncover hydration habits and user needs.
Led 10 interviews and 5 site visits to uncover hydration habits and user needs.
Led 10 interviews and 5 site visits to uncover hydration habits and user needs.
🤝 Indoor Dispenser UX
🤝 Indoor Dispenser UX
🤝
Indoor Dispenser UX
Worked with 18 industrial designers to align physical product features with user insights.
Worked with 18 industrial designers to align physical product features with user insights.
Worked with 18 industrial designers to align physical product features with user insights.
🎨 Icon Design
🎨 Icon Design
🎨
Icon Design
Created 6 icons for water modes, used across the app and dispenser for clarity.
Created 6 icons for water modes, used across the app and dispenser for clarity.
Created 6 icons for water modes, used across the app and dispenser for clarity.
📱 App UX/UI
📱 App UX/UI
📱
App UX/UI
Designed a 15-screen prototype including tracking, pairing, rewards, and personalization.
Designed a 15-screen prototype including tracking, pairing, rewards, and personalization.
Designed a 15-screen prototype including tracking, pairing, rewards, personalisation.
🔗 Subscription Model
🔗 Subscription Model
🔗
Subscription Model
Built a 3-tier plan connecting bottles, dispensers, and app into a smart service.
Built a 3-tier plan connecting bottles, dispensers, and app into a smart service.
Built a 3-tier plan connecting bottles, dispensers, and app into a smart service.
🛤️ High End User Journey
🛤️ High End User Journey
🛤️
High End User Journey
Mapped luxury user flow (“Ava”) to guide premium design decisions.
Mapped luxury user flow (“Ava”) to guide premium design decisions.
Mapped luxury user flow (“Ava”) to guide premium design decisions.
OVERVIEW
OVERVIEW
OVERVIEW
A Glimpse of the solution
A Glimpse of the solution
A Glimpse of the solution
The Hydration Ecosystem We Designed
The Hydration Ecosystem We Designed
Every touchpoint—designed to make hydration more thoughtful, more inclusive, and more sustainable.
Every touchpoint—designed to make hydration more thoughtful, more inclusive, and more sustainable.
Every touchpoint—designed to make hydration more thoughtful, more inclusive, and more sustainable.
Mira
Water Vessel
FlowSynk App
Digital Experience
Akua Family
Water Vessel
Modu Tower
Outdoor Solution
My Role: Designing the Digital Experience
My Role: Designing the Digital Experience
My Role: Designing the Digital Experience
Within this system, I led interface and interaction design for the FlowSynk app, transforming behavioral insights into a cohesive digital experience that encourages mindful hydration and supports Kohler’s sustainability vision.
Within this system, I led interface and interaction design for the FlowSynk app, transforming behavioral insights into a cohesive digital experience that encourages mindful hydration and supports Kohler’s sustainability vision.
Within this system, I led interface and interaction design for the FlowSynk app, transforming behavioral insights into a cohesive digital experience that encourages mindful hydration and supports Kohler’s sustainability vision.
RESEARCH
RESEARCH
RESEARCH
Hydration Experience Research Plan
Hydration Experience Research Plan
Hydration Experience Research Plan
We explored the habits, frustrations, and emotional drivers behind daily hydration — across environments, routines, and technologies.
We explored the habits, frustrations, and emotional drivers behind daily hydration — across environments, routines, and technologies.
We explored the habits, frustrations, and emotional drivers behind daily hydration — across environments, routines, and technologies.
RESEARCH
RESEARCH
RESEARCH
Brand Strategy
Brand Strategy
Brand Strategy
To stay true to Kohler’s ethos of “Gracious Living,” we mapped their core pillars—wellness, sustainability, accessibility, and elegant design—to the visual and experiential language of our product.
To stay true to Kohler’s ethos of “Gracious Living,” we mapped their core pillars—wellness, sustainability, accessibility, and elegant design—to the visual and experiential language of our product.
To stay true to Kohler’s ethos of “Gracious Living,” we mapped their core pillars—wellness, sustainability, accessibility, and elegant design—to the visual and experiential language of our product.
Accessibility
Sustainability
Wellness
Gracious Living
RESEARCH
RESEARCH
RESEARCH
Secondary Research
Secondary Research
Secondary Research
We examined six key domains to ground our concept in brand values, user behavior, and real-world hydration challenges.
We examined six key domains to ground our concept in brand values, user behavior, and real-world hydration challenges.
We examined six key domains to ground our concept in brand values, user behavior, and real-world hydration challenges.
RESEARCH
RESEARCH
RESEARCH
Field Observations
Field Observations
Field Observations
Conducted observations across 10 public locations to gain insights into users' hydration habits and evaluate existing hydration products
Conducted observations across 10 public locations to gain insights into users' hydration habits and evaluate existing hydration products
Conducted observations across 10 public locations to gain insights into users' hydration habits and evaluate existing hydration products
Airport
Airport
Airport
Hotel
Hotel
Hotel
Gyms
Gyms
Gyms
Universities
Universities
Universities
Public Parks
Public Parks
Public Parks
Cafes
Cafes
Cafes
RESEARCH
RESEARCH
RESEARCH
User Interviews
User Interviews
User Interviews
We conducted 30 interviews, gathering over 1200 data points from participants aged 18 to 65. The group was diverse in nationality, culture, and lifestyle, including students, working professionals, and retirees.
We conducted 30 interviews, gathering over 1200 data points from participants aged 18 to 65. The group was diverse in nationality, culture, and lifestyle, including students, working professionals, and retirees.
We conducted 30 interviews, gathering over 1200 data points from participants aged 18 to 65. The group was diverse in nationality, culture, and lifestyle, including students, working professionals, and retirees.
Interviewees Details
Interviewees Details
Interviewees Details
Age
Age
Age
18 to 65
18 to 65
18 to 65
Duration
Duration
Duration
30-45 mins
30-45 mins
30-45 mins
Lifestyle
Lifestyle
Lifestyle
Diverse Backgrounds
Diverse Backgrounds
Diverse Backgrounds
Occupation
Occupation
Occupation
🎓 Students
💼 Professionals
🧓 Retirees
🎓 Students
💼 Professionals
🧓 Retirees
🎓 Students
💼 Professionals
🧓 Retirees
Interview questions
Interview questions
RESEARCH
RESEARCH
RESEARCH
Persona
Persona
Persona
RESEARCH
RESEARCH
RESEARCH
Ava Journey Map
Ava Journey Map
Ava Journey Map
Creating Ava it helped us frame touchpoints through the lens of luxury wellness.
Creating Ava it helped us frame touchpoints through the lens of luxury wellness.
Creating Ava it helped us frame touchpoints through the lens of luxury wellness.
Mapping the user journey helped us spot key moments where design could make hydration feel easier and more rewarding.
Mapping the user journey helped us spot key moments where design could make hydration feel easier and more rewarding.
Mapping the user journey helped us spot key moments where design could make hydration feel easier and more rewarding.
IDEATION
IDEATION
IDEATION
How Might We
How Might We
How Might We
Frame the design challenges as actionable questions.
Frame the design challenges as actionable questions.
Frame the design challenges as actionable questions.
1
How might we lead users' hydration experiences to meet every stage of their needs hierarchy?
How might we lead users' hydration experiences to meet every stage of their needs hierarchy?
How might we lead users' hydration experiences to meet every stage of their needs hierarchy?
2
How might we deliver the same convenience as single-use bottles without the negative environmental impact?
How might we deliver the same convenience as single-use bottles without the negative environmental impact?
How might we deliver the same convenience as single-use bottles without the negative environmental impact?
IDEATION
IDEATION
IDEATION
Concept Direction
Concept Direction
Concept Direction
Based on our research and design opportunities, we developed a connected hydration system composed of three parts: a smart bottle, a public refill dispenser, and a digital app.
Based on our research and design opportunities, we developed a connected hydration system composed of three parts: a smart bottle, a public refill dispenser, and a digital app.
Based on our research and design opportunities, we developed a connected hydration system composed of three parts: a smart bottle, a public refill dispenser, and a digital app.
While the industrial design team led the development of the physical products, I focused on the FlowSynk app experience and designed the icon system used on the dispenser UI.
While the industrial design team led the development of the physical products, I focused on the FlowSynk app experience and designed the icon system used on the dispenser UI.
While the industrial design team led the development of the physical products, I focused on the FlowSynk app experience and designed the icon system used on the dispenser UI.
DESIGN
DESIGN
DESIGN
Lo-fi Wireframes
Lo-fi Wireframes
Lo-fi Wireframes
Early layout sketches to explore navigation, bottle pairing, and hydration stats.
Early layout sketches to explore navigation, bottle pairing, and hydration stats.
Early layout sketches to explore navigation, bottle pairing, and hydration stats.
DESIGN
DESIGN
DESIGN
Iconography
Iconography
Iconography
I designed a custom icon system for both the FlowSynk app and dispenser interface, conveying key features like temperature, carbonation, and flavor with clarity across indoor and outdoor settings.
I designed a custom icon system for both the FlowSynk app and dispenser interface, conveying key features like temperature, carbonation, and flavor with clarity across indoor and outdoor settings.
I designed a custom icon system for both the FlowSynk app and dispenser interface, conveying key features like temperature, carbonation, and flavor with clarity across indoor and outdoor settings.
DESIGN
DESIGN
DESIGN
Our Subscription Model
Our Subscription Model
Our Subscription Model
We introduced a 3-tier subscription to support accessibility, personalization, and long-term wellness engagement.
We introduced a 3-tier subscription to support accessibility, personalization, and long-term wellness engagement.
We introduced a 3-tier subscription to support accessibility, personalization, and long-term wellness engagement.
DESIGN
DESIGN
DESIGN
How It All Works
How It All Works
How It All Works
Collaborating Across Hardware, Software, and Cloud
Collaborating Across Hardware, Software, and Cloud
Collaborating Across Hardware, Software, and Cloud
To support a seamless experience across app, bottle, and dispenser, we designed a backend ecosystem that syncs hydration data, preferences, and real-time bottle status.
To support a seamless experience across app, bottle, and dispenser, we designed a backend ecosystem that syncs hydration data, preferences, and real-time bottle status.
To support a seamless experience across app, bottle, and dispenser, we designed a backend ecosystem that syncs hydration data, preferences, and real-time bottle status.
FINAL
FINAL
FINAL
Physical Product
Physical Product
Physical Product
The smart bottle and dispenser systems were developed by the industrial design team as part of our larger Kohler collaboration. While I did not lead the physical product design, I worked closely with the ID team to align app logic with physical behaviors — and contributed to the icon system used on the dispenser UI to ensure consistency across digital and physical touchpoints.
The smart bottle and dispenser systems were developed by the industrial design team as part of our larger Kohler collaboration. While I did not lead the physical product design, I worked closely with the ID team to align app logic with physical behaviors — and contributed to the icon system used on the dispenser UI to ensure consistency across digital and physical touchpoints.
The smart bottle and dispenser systems were developed by the industrial design team as part of our larger Kohler collaboration. While I did not lead the physical product design, I worked closely with the ID team to align app logic with physical behaviors — and contributed to the icon system used on the dispenser UI to ensure consistency across digital and physical touchpoints.
Other Projects
Other Projects
Want to see more of my work around sustainability, community, and real-world impact?
Want to see more of my work around sustainability, community, and real-world impact?
Other Projects
Want to see more of my work around sustainability, community, and real-world impact?
Let’s build better futures
I’m open to freelance, collaboration, and coffee chats.
Let’s build better futures
I’m open to freelance, collaboration, and coffee chats.
Let’s build better futures
I’m open to freelance, collaboration, and coffee chats.
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